Introduction
Roads and Transport Authority Dubai in UAE. Candidate who are searching job on Roads and Transport Government Department Dubai Careers. It is right portal for seeker. Senior Officer – Customer Happiness Centers – (23002181) qualification required in Roads and Transport Government Department Dubai Careers. United Arab Emirates jobs vacancy for freshers. Senior Officer – Customer Happiness Centers – (23002181) Salary AED 5,000.00 Per Month Approximate
Job Description: Senior Officer – Customer Happiness Centers
Roads and Transport Government Department Dubai Careers – UAE Job Vacancy 2023
Job Title: Senior Officer – Customer Happiness Centers – (23002181)
Location: Dubai, United Arab Emirates
Salary: AED 5,000.00 per month (approx.)
Job Description:
Roads and Transport Authority Government Department in Dubai is seeking a Senior Officer for Customer Happiness Centers. In this role, you will be responsible for various tasks related to customer service, feedback handling, and ensuring the smooth operation of customer service transactions. Roads and Transport Government Department Dubai .
Key Responsibilities:
- Explain how to use the feedback system to customers.
- Handle emergency situations with customers effectively.
- Process and deliver transactions after entering them into the system to the relevant department.
- Reconcile daily amounts with money received.
- Respond to customer inquiries about required services and procedures.
- Collect fees for services provided at the center.
- Provide guidance and assistance to customers.
- Receive applications from customers, ensure required services and necessary documents are provided, and enter them into the system.
- Address customer satisfaction surveys and make suggestions for center development and service improvement.
- Report customer needs to the supervisor.
- Welcome and assist incoming customers.
- Inform customers about new services available at the center.
- Ensure the delivery of transaction outcomes to the concerned sections (e.g., driving licenses, vehicle licenses, etc.).
Qualifications:
- Education: Bachelor’s or higher diploma in business administration from a recognized university.
- Skills: 0-2 years of working experience. Resourceful team player, flexible, exceptional communication skills, analytical thinker, computer-literate, and innovative problem-solver.
Required Nationality: UAE Only
Job Category: Administration
Monthly Salary: Unspecified
Schedule: Full-time
Application Deadline: December 30, 2023
For more details and to apply, visit the official Roads and Transport Government Department Dubai Careers website: www.rta.ae/careers.